Non-Emergency Patient Transport

Transport is available for NHS patients in Wales who are required to attend non-emergency appointments and have specific medical needs. A vital part of what we do involves transporting people from across Wales who - for medical reasons - are unable to make their own way to and from their medical appointments at clinics, hospitals, or day centres.

Odessa Ambulance are proud to offer our services to those in need. We are highly trained to fully understand YOUR needs and we will work hard to tailor the journey to your requirements, ensuring your safety and comfort.

Odessa aims to be PUNCTUAL, RELIABLE, FRIENDLY and DEPENDABLE, transforming your journeys into a smooth, enjoyable experience with flawless door-to-door service.

This service is a vital resource designed to aid patients who need and rely on it. This is not meant to be used as an alternative to other means of transportation to get to appointments.

Book Transport

The Service We Provide

Our highly trained crews use a modern fleet of vehicles to make around 10,000 journeys every year. They work alongside hospitals to ensure that we get you to your appointment as comfortably as possible.The range of vehicles we have means that we can convey a wide range of patients including those who need stretchers, wheelchairs or have limited walking mobility.

Odessa Ambulance emphasises on providing the most stellar individual patient care satisfaction to those under our care. This is why our NEPTS operational staff are trained to specialise in the needs of our patients travelling on our vehicles. This includes first aid, specialist driving skills, patient moving and handling techniques, basic life support and general patient care.

Our Equipment

Carry Chair

The Compact Carry Chair is durable, robust and is manufactured from stainless steel. This proven chair is invaluable when transferring patients through corridors, lifts and taking patients up or down steps.

The one piece back and seat panel allows the patient to adopt a comfortable position. Covered in a flame retardant, vinyl coated nylon, it can simply be wiped clean for maximum hygiene.

The chair is operated by two crew members, one controlling the head end and another controlling the feet. Crews will secure the patient into the chair with a chest strap and a leg strap.

The design incorporates safety rings which slide over the folding mechanism.

Maximum Load 200kg

Wheel Chair

The Flight 90 wheelchair is available in all Odessa vehicles. The wheelchair is equipped with liftable sides to allow patients to slide across from chair or bed onto the wheelchair.

All wheelchairs are ambulance suitable and able to be clamped to our Unwin rail system or king rip seats. We provide suitable wheelchair restraints and head rest attachments to ensure you remain safe while traveling with us.

All equipment is cleaned after use and check to ensure good working order at the beginning of every shift.

Key features:
• Flip up armrests
• Swing away footrests
• Puncture proof tyres
• 135kg max user weight

Stretcher

Our Ferno Pegasus stretcher is one of the most versatile trolleys available offering exceptional simplicity of use.
• Smoothly manoeuvrable – extendable push/pull handles, optional folding push-poles and four pedal operated wheel/ castor locks.
• Protects the patient – Combining the use of a pressure-reducing mattress, a comprehensive harness and strap system, and moulded trolley cot sides.
• Access using four-occupant size lifts – both the head-end and foot-end fold to shorten the trolley to be able to fit into confined spaces.
• Enhanced safety – the Pegasus has been tested and certified to EN 1789:2007, CEN compliant.

Ramp & Clamp Kit

A wheelchair must have an appropriate tie-down when being transported in one of our vehicles. Unwin's wheelchair tie-down equipment enables Odessa to secure a range wheelchair model and adapt the patients position around the vehicle.

All Odessa staff have undergone thorough training in the use of wheelchair restraints and king rip seat restraints.

If you wish to remain in your wheelchair for the duration of the journey, you must ensure your wheelchair has the appropriate mounting points (normally painted in a bright colour) and is in good condition.

Our crews will talk you through the process as they apply the wheelchair restraints, to ensure you are fully informed of every step they take to safety secure you in the vehicle.

Banana Board

This Banana Transfer Board is designed to assist in the seated transfer of a patient between two surfaces.
Transfers from bed to a wheelchair, wheelchair to chair, and wheelchair to a toilet are just some of the many ways the board can be put to use. Made from extremely durable and hard-wearing materials, the banana board for transfers is curved to best facilitate positioning.

It features anti-slip pads on the underside for safer placement and a convenient carrying handle. The board has a maximum user weight of 200 kgs (over 30 Stone).

We are delighted to tell you that the banana transfer board has been tried and tested by our team of Ambulance Care Assistants who are proud to give it the Odessa recommended seal of approval.

Patient Slide Board

All Odessa PTS ambulance vehicles are equipped with a Lateral Patient Transfer Slide (PATSlide), which has a smooth surface and non-slip base allowing a patient to be moved from bed to stretcher or stretcher to bed.

Odessa Ambulance Care Assistants can use these in homes or care homes to remove the need to hoist or sit a patient up and moved into a chair.

Used in conjunction with the Transfer Sheet, allows a quick and smooth transfer between flat surfaces, minimising discomfort and stress during the transfer.

All equipment is cleaned and inspected prior to use to ensure a safe transfer.

Non-Emergency Patient Transport

The Service We Provide

Our Equipment

(c) Odessa Group Ltd 2019-2023

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